First Time Users




What Is ANA DUTY FREE SHOP?

We have outlets including DUTY FREE shops and brand boutiques located in Japan's three major airports, Narita Airport, Haneda Airport, and Kansai Airport.
Enjoy additional savings and privileges that are only made possible with the shops operated by the ANA Group. You can earn miles by shopping with us as well as enjoy discounts up to 10% off the price tag by using the ANA Card or ANA's shareholder benefits.

  • We are a DUTY FREE shop operated by the ANA Group.
    We are a DUTY FREE shop operated by the ANA Group.

    We have outlets located in Narita Airport, Haneda Airport, and Kansai Airport.

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  • You receive 1 mile for every 100 yen spent.
    You receive 1 mile for every 100 yen spent.

    Retrospective mileage registration is available within six months from the date of purchase

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  • You can get up to 10% off by presenting the ANA Card!
    You can get up to 10% off by presenting the ANA Card!

    You can get up to 10% off for your DUTY FREE shopping by presenting your ANA Card!

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  • Convenient pre-order system for DUTY FREE shopping
    Convenient pre-order system for DUTY FREE shopping

    You can order up to 14 days before your arrival date.
    On your departure day, you just need to collect your pre-order items!

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What Can I Do on the ANA DUTY FREE SHOP Website?*Membership registration is required.

The ANA DUTY FREE SHOP website allows you to pre-order DUTY FREE goods like cosmetics, perfumes, liquor, cigarettes and food. In addition, you will regularly receive the latest news from our shops. This includes information on special offers and new arrivals.

  • Easy to use!
    Easy to use!

    Your membership information will be reflected on your pre-order form.

  • Check and change your order
    Check and change your order

    View your past orders and change your outstanding orders.
    (Login is required)

  • Save your favorites
    Save your favorites

    With just one click, you can save interesting items as favorites at any time.

  • Exclusive Information for Members
    Exclusive Information for Members

    Receive the information on special offers and new arrivals via e-mail.

【Please read below before using our website.】

This website is a pre-order site of DUTY FREE shops where passengers who are leaving Japan can visit before boarding after they go through passport control.
All of the products displayed on this website must be purchased at these DUTY FREE shops that are found only after the passport control. Please note that we are not able to sell and deliver products both inside and outside Japan.

Restrictions on Carry-on Liquids Applied for Connecting Flights

You may need to undergo another baggage screening if you use connecting flights.
Liquids purchased at DUTY FREE shops are also subject to restrictions and may be confiscated at the security checkpoint of your transit airport.
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DUTY FREE allowance on the items that you bring into foreign countries

Some articles, such as cigarettes, are subject to import restrictions. Each country sets its own rules for DUTY FREE allowances regarding the amount that travelers can bring in as DUTY FREE.
Please note that purchases that exceed your DUTY FREE allowance could be subject to confiscation or penalties upon arrival at your destination country.

Prices of Products

The prices indicated on this website are the prices as of today. Please note that if there is a price change after you order, the list price on the day of your purchase will be applied.

The Colors of Products Displayed on This Website

All images shown on this website are illustration purpose only. The actual colors of products may slightly differ from those that appear on your smartphones and PCs.

Return or exchange products

We are afraid that we are not able to accept a return or an exchange of DUTY FREE goods. Your understanding is appreciated.
In the event that the product is defective, please contact us using Contact Form.

Payment Methods

The following payment methods are available.

Payment Methods

  • *1 For foreign currency, only notes are accepted.

Other than those above, ANA Value Vouchers, ANA Diamond Service Member in-flight sales coupons and ANA Travel Vouchers are accepted.
Please contact us for e-money payments and QR code payments other than the above.
A 5-10% discount will be applied on payment with ANA Card. The offer is not valid in conjunction with other promotions and discounts.
The discount is not available for some items.
Merpay, auPAY, FamiPay, atone, EPOS Pay, K PLUS, giftee premo plus, 銀行Pay and pring are accepted at Narita airport.
Other than those above,Naver Pay, VIA and JKOPAY are accepted at Haneda airport.

Membership registration (free) is required to use this website.
Please proceed to membership registration by clicking below.