Reservation period (departure date):Jan 21, 2026～Feb 01, 2026

News


Apology and Notice Regarding Incorrect Pricing at TIAT DUTY FREE SOUVENIR, Haneda Airport Terminal 2

Thank you for shopping at TIAT DUTY FREE SOUVENIR.

We regret to inform you that a pricing error occurred for "MSJ. Baumkuchen 11 (6 pcs)" manufactured by Juchheim Co., Ltd. at our store in Haneda Airport Terminal 2 (International Area). Due to incorrect product labels and JAN codes, the product was sold at an incorrect price during the period from Friday, December 26 to Tuesday, December 30, 2025, as detailed below.

Please note that this matter was caused by the accidental application of incorrect labels from a different package size (number of pieces) of the same product. There are no errors in the ingredient or allergen labeling, and there are no issues regarding the quality or safety of the product.

For customers who purchased the product using cash: We will refund the price difference. We sincerely apologize for the inconvenience, but please contact our customer service department listed below to request your refund.

For customers who purchased using credit cards, UnionPay, WeChat Pay, Alipay, or QUICPay: The transaction amount will be corrected to the proper price through your payment provider. We kindly ask you to verify the details on your billing statement.

We deeply apologize for any inconvenience this may have caused our customers.



【Affected Product Details】
[Correct]
(1) Product name : MSJ. Baumkuchen 11（6pcs）
(2) JAN code : 4932006281366
(3) Price : ¥ 1,100

[Incorrect]
(1) Product name : MSJ. Baumkuchen 22（12pcs）
(2) JAN code : 4932006281373
(3) Price : ¥ 2,200


【Contact information】
ANA DUTY FREE SHOP Customer Service
Phone：0120-029-023
(9:00 AM - 5:00 PM / open year-round)
(Subject : Inquiry after purchase)
Back
Back
About Icons

The icons have the following meanings.

Narita Airport Terminal 1
South Wing

N1

 Narita Airport Terminal 1
South Wing

Narita Airport Terminal 1
South Wing No.4 Satellite

N4

 Narita Airport Terminal 1
South Wing No.4 Satellite

Haneda Airport T2
SOUVENIR

H2

 Haneda Airport T2
SOUVENIR

Haneda Airport T3
South Side COSMETIC

H3C

 Haneda Airport T3
South Side COSMETIC

Haneda Airport T3
South Side LIQUOR&TOBACCO

H3LT

 Haneda Airport T3
South Side LIQUOR&TOBACCO
Reservation required If "Pre-ordering required" is indicated at the name of the airport where you can purchase the item, you need to pre-order that item.
Search by Category Search by Category
COSMETICS
PERFUME/ OTHER
LIQUOR
TOBACCO
Food
Other
Search by Brand Search by Brand
Please select the receiving store (location) Please select the receiving store (location)

Reservations that do not match the airport and flight number will be cancelled.
※Find the date you can start to pre-order goods.
Jan 21, 2026～Feb 01, 2026
Notes on Changing Airports Notes on Changing Airports
0

If you change the airport, the items in your shopping cart will be cleared.

If it is OK to change, then click the "Change Airport" button.
If you do not want to change the airport, then click the "Back" button.

Back
Sample of a Receipt (Narita/Kansai)
Sample of a Receipt (Narita/Kansai)
Sample of a Receipt (Haneda)
Sample of a Receipt (Haneda)
You are canceling your membership.

Do you wish to proceed to Membership Cancellation Process?

Cancel OK
Steps for Adding Items to Your Order
Steps for Adding Items to Your Order
See more details Select Items to Add